Changing Seasons Means Changing Your Comfort Solutions!
Commercial
Trust our team at Lightning Mechanical to keep your home warm and comfortable on those colder nights here in FL. Our HVAC professionals work with all makes and models of furnaces and heat pumps, so you can rely on us to help with any type of heating need you may have.
Cooling
Our high-efficiency air conditioners can bring plenty of comfort to your Wesley Chapel home when the summer temperatures start to soar. Our cooling experts at Lightning Mechanical work with all makes and models of air conditioners, and we offer 24/7 emergency repair services.
Indoor Air Quality
Breathe easy and stay healthy by improving the indoor air quality in your home or business. Our team of indoor air quality experts can help you clean your air to help promote good health. Lightning Mechanical has all of the right solutions to put you on the right path for an ideal indoor environment.
Maintenance
A properly maintained heating and cooling system will last longer and operate more efficiently. Our professionals will inspect and clean your system to help prevent costly repairs. Our maintenance agreements offer peace of mind to homes and businesses in Wesley Chapel.
SEE WHAT EVERYONE'S SAYING ABOUT Lightning Mechanical
Air Conditioner Repair in New Tampa, 33547
It starts on Monday 7 July and ends on 19 July 2024, 12 long days waiting on Tylor to submit paperwork to the warranty company. 12 days in the hot, humid 95 plus degree Florida weather. Lightning Mechanical does have some great employees like Nicklas the Tec that came out to service the unit and Veronica the friendly voice who answers the phone.
All the information to get my AC unit fixed was acquired by Nicklas the tec at the service call performed on the 8th of July. On 10 July the warranty company authorized the new work order for the follow-up service (a very fast turnaround at one and a half days). It took Tylor at Lightning Mechanical over a week to submit the diagnosis on my system. Tylor who has many 5 star reviews according to their web page, did not submit the paperwork till 6AM the Monday following the initial service call. That is a full week after the tec visit. Tylor seems to be the single point of failure for Lightning Mechanical. From 8 July to 15 July Tylor had 8 full days to submit this paperwork all the while I sat in a home with no AC waiting.
It gets even worse, again Tylor the single point of failure, needed to answer a few addition questions for the warranty company after the Diag was submitted, simple questions like how old the unit was, where is it located, and restate the problem so the warranty company could authorize the complete replacement of the system. Tylor was too busy to complete this required process, keep in mind that Lightning Mechanical has a contract with the warranty company, so they know how the paperwork system works.
Tylor the single point of failure at Lightning Mechanical, is the only one who submits the paperwork according to Veronica. I called Veronica several times to check on the status of the work order. The warranty company kept me informed about the diagnosis not being submitted. Veronica stated she would ask him to submit the paperwork on two different occasions. It was not done.
So how does a company like Lightning Mechanical get 188 5 Star reviews when they treated me like this, it took them over 12 days to do about nothing while I sat in a home with no AC in Florida weather. How does this all end? On 19 July a new company was assigned the work order, as Tylor the failure at Lightning Mechanical had not completed the paperwork. 12 days of suffering just for Lightning Mechanical to tell the veteran and his dog, we are too busy to complete our service with you after 2 full weeks of waiting.
This would be the last company I would call to service my AC unit. Lighting Mechanical Never Again.”
Air Conditioner Repair in Wesley Chapel, 33598
“All of the people from dispatch to technician were professional and courteous. They were able to answer all my questions, they co-ordinated the repair with my home warranty provider and provided timely updates. The communication was excellent and there was always someone available to talk with. I had a poorly functioning unit, they found the leak and repaired the system. Their work solved my issue completely, and efficiently. I would not hesitate to use Lightning Mechanical again in the future!”
Air Duct Maintenance in Wesley Chapel, 33544
“A quick response, courteous service and respect workman. Blessings to the team and especially to Curt.”
Customer Testimonials
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Need HVAC Service?
Contact the experts at Lightning Mechanical.
Call us at 813-492-5575!
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